Frequently Asked Questions

Create a free account and you can start browsing and placing bids right away.

Our auctions include a 15% buyer's premium and a $3 lot fee. These fees are clearly shown on the lot or auction page before you place a bid.

Bids are binding and generally cannot be retracted. If you made an error, contact support immediately so we can review the situation.

Major credit/debit cards and other common methods shown at checkout. Invoices must be paid by the deadline listed in your order email.

Payment is typically due within 24–48 hours after the auction closes. Exact timing is shown on your invoice.

Yes. You can split an invoice across multiple cards during checkout or by contacting support for a split-payment link.

Transactions automatically cancel after 3 days if unpaid. A restocking fee is charged, and repeated late payments may result in account suspension.

Availability varies by lot. Many items are local pickup; some can be shipped. See the lot description for details and costs.

Pickup windows are posted on the auction page and in your order email. Please arrive during the stated times and bring a photo ID and your paid invoice.

Yes. Provide them a copy of your paid invoice and a written authorization (email is fine).

Inventory varies from new-in-box to pre-owned. All items are sold as-is unless otherwise stated. Please review photos and descriptions carefully before bidding.

All sales are final and items are sold as-is. No returns or warranties unless explicitly noted on the lot.

Register for an account, open your store, and choose to create a pickup request or drop off items yourself. Our team will then evaluate, photograph, and list your items in a weekly auction so you can turn unwanted assets into cash. Payouts are issued every 15 days.

We accept just about any item that is like new and in good working condition — including electronics, tools, furniture, home goods, business equipment, and more. Large or specialty items may require review.

All items start at a low opening bid to encourage buyer interest. The final sale price is determined by competitive bidding.

No. Once you drop off or schedule a pickup, our team handles professional photos and cataloging for you.

Yes. Since 2007, we've helped businesses convert inventory and equipment into cash quickly and transparently.

The process is simple: create an account, open your store, and we take it from there. No complicated paperwork. We assess your assets, propose a sale plan (auction only), schedule cataloging, and run the sale. Payout terms depend on the engagement.

Yes, for larger businesses we can host auctions directly at your location to maximize exposure and convenience.

We can handle everything from office equipment and machinery to retail inventory and fixtures.

Most liquidations can begin within days after an initial consultation and agreement. Payouts are issued every 15 days after the sale closes.

Use the "Forgot Password" link on the login page to reset it securely.

We typically respond within 24 hours.

Yes. Registered users get a unique referral link automatically. You earn 50% of the commission we receive on completed sales from your referrals.

Payouts are typically processed monthly after commissions clear. See program terms for details.